Falls Water Co., Inc. - Rates and Termination Rules


Water Rates

Minimum Charge* for Metered Residential, Multi-Family Residential Metered, and Metered Commercial Accounts

$14.00

Includes up to 12,000 gallons

Excess Use Charge for Metered Residential, Multi-Family Residential Metered, and Metered Commercial Accounts

$0.667

Per Thousand Gallons over 12,000 gallons

Monthly Flat Rate Residential Accounts** (Not Pro-ratable)

$20.17

Per Month or Portion of Month

Restoration of Service During Office Hours

$20.00

Reconnect during business hours - 9 am to 5 pm

Restoration of Service After Office Hours

$40.00

Reconnect after business hours – 5 pm to 9 am

Field Collection Fee

$15.00

If payment on account is collected at customers home while serviceman is onsite to disconnect service for non-payment of account.

Hookup Charges for new connections:

     ¾” Meter

     1” Meter

     1 ½” Meter

     2” Meter

 

$500.00

$600.00

$930.00

$1,205.00

 

Per new connection

Per new connection

Per new connection

Per new connection

Metered residential and commercial customer billings are calculated on water usage between meter readings.  Metered residential customers are billed the minimum charge during the winter months until meter reading is resumed in April.  The readings taken in April will allow water use of 12,000 gallons per month for the six month period between the October and April readings.  Usage above 72,000 gallons during the winter billing periods will be subject to the excess use charge of $0.667 per 1,000 gallons.  The billing cycle during the winter will begin the 16th of the month through the 15th of the next calendar month.  Statements are mailed on the 25th of each month.  All billings are due by the 15th day of the following month.

*Minimum charge is not a pro-ratable charge.

** Flat Rate Residential Accounts are not equal pay option accounts.  Our tariffs have a defined geographic area which does not currently have meters installed and this is our basis for a flat rate residential rate.  The flat rate residential tariff will be phased out in 2008 as meters are installed in the remaining flat rate customers’ services.  Currently Falls Water Company, Inc. does not offer an equal pay option for its metered customers.

 


 

Water Termination of Service Rules (Summarized)

Your water service can be disconnected for (1) non-payment of delinquent bills, (2) failure to abide by the terms of a payment arrangement, (3) fraudulent or unauthorized use of service, or (4) violation of utility rules.

Notice of proposed termination will be sent at least one week prior to the proposed termination date. If more than twenty-one days elapse after the proposed termination date before the actual date, then an additional 24-hour notice will be attempted.

Termination of service can be stopped or delayed by correcting the delinquency, making reasonable payment arrangements, certifying that a medical emergency exists, or filing a complaint with the Idaho public utilities Commission.

Customers having difficulty paying their water bill should contact us to make payment arrangements. Following a payment plan will prevent termination of service on delinquent accounts.



 

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Last Updated January 15, 2008.